Gosport car dealership celebrates another award for its excellent customer service

A car dealership in Gosport has won another industry accolade thanks to the high levels of care it delivers to its customers.

Clever Car Collection boss James Baggott shows off his car dealing socks with Tom Burton and Kate Lawrence from Carwow, left and right, and his dealership colleagues Joe Wallington, second left, and Luke Mansfield.placeholder image
Clever Car Collection boss James Baggott shows off his car dealing socks with Tom Burton and Kate Lawrence from Carwow, left and right, and his dealership colleagues Joe Wallington, second left, and Luke Mansfield. | Clever Car Collection

The award was bestowed upon the team at the Clever Car Collection by Carwow, a respected online automotive trading platform. Carwow declared the Clever Car Collection a ‘Top Rated Dealer’ for 2026.

The ‘Top-Rated’ awards recognise automotive retailers that have delivered strong sales performances and consistently high standards of customer care over the past 12 months.

Carwow’s team recently visited the Clever Car Collection’s dealership, located in Basepoint Gosport on Aerodrome Road. They handed over the trophy, plus the light-hearted gift of some 'car dealing socks' – to owner James Baggott and his colleagues.

The award comes just weeks after the Clever Car Collection was highly rated for excellent customer service by Auto Trader for the third consecutive time.

It’s the second year in a row that the business has been named Top Rated by Carwow with the awards handed out to just 450 dealers across the UK annually.

James said: ‘We’re absolutely delighted to receive this award. To be recognised by Carwow means a huge amount to us because customer service is something we put a lot of effort into every single day.

‘‘We’re a small independent car dealership here in Gosport and we want every customer to feel that they’ve been treated properly, given honest advice and looked after from the moment they first contact us.

‘‘Having Carwow recognise the team for that is something we can feel incredibly proud of.’’

Carwow’s Top Rated awards are now in their third year and recognise independent dealers, franchised retailers, leasing companies and direct-to-consumer brands that have performed strongly on the platform.

Carwow CEO John Veichmanis said the awards celebrate retailers that are setting high standards for customer excellence and helping consumers buy cars with confidence.

James added: ‘This one feels particularly nice coming so soon after our Auto Trader Highly Rated award.

‘‘Awards are never the reason we do what we do, but when two major car-buying platforms recognise the business within the space of a few short weeks, it gives the whole team a boost.

‘‘The biggest thank you, though, has to go to our customers. Their reviews, recommendations and continued support are what help us build the reputation we have.’’

The Carwow award will now sit alongside the Clever Car Collection’s three Auto Trader Highly Rated awards for 2024, 2025 and 2026.

The Clever Car Collection also won an award from Auto Trader for its innovation in the annual retailer awards in 2024 and was a finalist in the same category in 2025.

James added: ‘We’ll definitely find space for the Carwow award as they all mean so much. And then we’ll get back to doing what matters most: finding good cars and making sure the people buying them have a great experience.’’

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