"We apologise for any inconvenience" - disappointment as first morning of Gunwharf's immersive Halloween experience postponed due to weather

The opening of a UK first immersive Halloween experience has been delayed.

The Pumpkinville experience by ApolloDomes in Gunwharf Quays was due to welcome its first guests this morning (October 24). However due to the adverse weather over the past two days, customers who had booked a visit between 10am and 12.15pm have been told it will not be going ahead.

The opening of Pumpkinville in Gunwharf has been delayed due to adverse weather. Customer who booked for the first day (October 24) between 10am and 12.15 have been told it will not be open.placeholder image
The opening of Pumpkinville in Gunwharf has been delayed due to adverse weather. Customer who booked for the first day (October 24) between 10am and 12.15 have been told it will not be open. | Sarah Standing

A Gunwharf Quays spokesperson said: “Sadly, recent heavy rain and strong winds caused a delay to the opening of Pumpkinville. For outdoor events, we continuously monitor the weather forecast in line with our policies. We will do all we can to ensure events go ahead but the wellbeing and safety of our visitors will always be our number one priority.

“We apologise to anyone affected by the delay but we have put plans in place to welcome these guests to Pumpkinville at another time soon.”

The experience is expected to open at 1pm today.

Gunwharf Quays initially posted the news on social media yesterday: “Unfortunately, due to the recent adverse weather as a result of Storm Benjamin, we’re unable to welcome ticket holders to Pumpkinville tomorrow morning.

“If you have booked a ticket for Friday 24 October between 10am and 12.15pm, please look out for an email from Fever with further information. We apologise for any inconvenience caused.”

The new experience has been much anticipated with the unique entertainment space promising to blend immersive theatre, striking visual projections and event-scale production. It is 1,300 square metres in size and include two 19-metre indoor entertainment domes, each with a 270-degree projection screen.

The experience is running until November 2, when the area will be transformed into Christmasville which will open to the public on November 15.

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