Which? polled its members to find out which stores offered the best and worst in-store experiences. You can discover more about that here. But here are the 10 shops that are the worst to shop in, according to customers.
1. WHSmith
The high street giant had the worst score with customers giving it a merger 50 per cent score in the Which? survey. With the 'cramped and messy' stores criticised. Photo: Philip Toscano
2. Homebase/ Buntings
The DIY/ home improvement retailer had one of the worst score with customers giving it a meagre 53 per cent score in the Which? survey. Shoppers said it was 'hard to find anything'. Photo: Contributed
3. Sports Direct
The sports retailer had one of the worst score with customers giving it a meagre 54 per cent score in the Which? survey. With the 'oppressive atmosphere' criticised Photo: Joe Giddens/PA Wire.
4. JD Sports
The sports retailer had one of the worst scores in the Which survey, with customers giving it 56 per cent, making it one of the worst places to shop on high street. Photo: Nick Ansell