Howden reopens North Pole mail service for letters to Santa

Howden's North Pole Mail Service is open in branches across the UKplaceholder image
Howden's North Pole Mail Service is open in branches across the UK

Local insurance broker Howden has reopened its North Pole Mail Service across high street branches, including Fareham, Newport, and Southampton, inviting children to send their letters to Santa and receive a personalised reply.

After last year’s success, over 100 UK Howden branches will welcome families to post letters in the special North Pole mailbox. Families can create a little more wonder for their child by scanning a QR code to download a customisable letter template, add their child’s name and wish list, print it at home or in branch, and pop it through the letterbox for a festive surprise.

Mike Dalby, CEO, Consumer & Local Commercial, Howden, said: “At Howden, we’re proud to bring a little festive magic to our communities once again this Christmas. We’re looking forward to creating moments of joy for children by making it simple for families to take part in a festive tradition.

“We understand how busy this time of year can be, so we’ve designed this initiative to be easy, accessible, and memorable. It’s a small way we can support families and keep the spirit of Christmas alive on the high street.”

What’s more, Howden branch teams are running a series of festive events, including Christmas hamper prize draws, donation stations, family fun days, festive networking, mince pie giveaways, and seasonal family and pet portraits.

Howden does things differently; delivering positively personal insurance advice for you and your business.

Because insurance isn’t just about policies and premiums – it’s about people. That’s why Howden focuses on understanding what matters most. Whether it’s help finding the right cover, navigating complex risks, or simply feeling seen and heard, Howden goes the extra mile to make sure clients never feel like just another number.

It’s a mindset that runs through the entire business – from high street branches to specialist teams across the UK and Ireland – and why Howden was named Insurance Broker of the Decade. Each team is proud to serve local people, locally, and is always evolving to meet clients’ needs.

Visit your local branch to post a letter to Santa and participate in our calendar of festive events.

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